Knowledgebase
(9)3rd-party integration
(3)Cinegy Traffic Gateway
(4)Cinegy Title
(4)Cinegy Helpdesk
(8)Cinegy Multiviewer
(21)Cinegy Desktop
(2)Cinegy CG
(2)Cinegy Workspaсe
(11)Cinegy Capture
(17)Cinegy Convert
(31)Cinegy Archive
(2)Search
(4)Supported file formats
(10)SDI video cards
(10)Cinegy Licensing
(46)Cinegy Air
Sorry - either this article does not exist or you haven't been given permission to view it.
NVIDIA GPUs - beginning with the Kepler generation - contain a
HARDWARE-BASED ENCODER (REFERRED TO AS NVENC) which provides
fully-accelerated hardware-based video encoding and is independent of
graphics performance. With complete encoding (which is comput...
Cinegy TS Analyzer is a lightweight tool, which can be useful to
analyze an incoming live stream when you experience RTP skips, for
example. The tool itself and details on its use are available on the
Cinegy github: https://github.com/Cinegy/TsAnalyser
[h...
In order to add new storage that should be used only when specified
explicitly in watch folder settings the following steps should be
performed:
- register network shares that refer to the new storage in Cinegy
Archive;
- create a new Media Group that...
The Cinegy Archive master clip itself does not allow the replacement
or addition of media tracks. Although it is possible to generate a new
copy of the media with the required tracks layout.
The recommended way of new master clip versions generation is ...
GPU offloading (hardware acceleration) is available for Daniel2 4:2:2
formats. Other formats are CPU-based.
Cinegy recommends using the following bitrates for Daniel2 format:
- UHD p50 4:2:0 8 bit: 600 Mbit/sec
- UHD p50 4:2:0 10 bit: 800 Mbit/sec
-...
The BlackMagic-design Decklink BMDL Duo2 and Quad2* cards have
specific architecture.
These cards have "4/8 independent 3G-SDI connections". That does not
mean that they have 4/8 independent 3G-SDI full-duplex channels, but
just 4/8 connectors which can...
The difference between presets is the level to which the video is
compressed, and correspondingly, the different level of hardware
consumption. For the 'Best performance' preset, the video is
compressed by the MPEG-2 codec to a lower bitrate, so the hardw...
Cinegy chose to move to UTC because it fixed a lot of issues to do
with daylight saving, etc. The Date/time of the event is now stored
according to ISO 8601 standards in the logs.
Our as-run logs are output in comma-separated values format to allow
thei...
Export of sequences from Cinegy Desktop with the help of Direct
Transcoding is not supported. The sequence can contain clips with
different types of compression, as well as objects such as Title,
effects, etc. Therefore, the Direct Transcoding mode is onl...
Code = 0x80004005 could indicate that there is some
hardware/driver-related problem:
- selected SDI card is absent (additional information returns);
- SDI driver is wrong (sometimes additional version-related
information returns);
- the license is absent ...
Cinegy Playout engine supports various types of input signals that can
be used as a Live item source.
SCENARIO 1. ONLY RTP/UDP/SRT INPUT IS CONFIGURED
To set up the RTP/UDP/SRT input signal a separate tab is used in
Playout configurator.
To use the ...
NVIDIA GPUs contain a HARDWARE-BASED DECODER (referred to as NVDEC)
which provides fully-accelerated hardware-based video decoding for
several popular codecs. With complete decoding offloaded to NVDEC, the
graphics engine and the CPU are free for other op...
For sound normalizing you can use a normalizer in Cinegy Air.
To send audio from the Sequence to external software and back to the
Sequence after correcting it, you can export only the audio track to
WAV from the sequence, edit, re-ingest, and add it to...
Cinegy Archive database doesn't require any special procedures for
maintaining, just use the basic regular recommendation as for all
Microsoft SQL databases, according to their documentation.
Refer to the Microdoft support site for more details about cl...
No, capturing directly to the network storage is the standard way to
use Capture with Cinegy Archive.
It also has additional stability protection against the short-term
network disconnection, so there is no need for a local copy when
network conditions ...
In some cases, users employ Remote Desktop Protocol (RDP) client
software to connect to another computer over a network connection
while the other computer runs Cinegy software.
RDP client processes the received commands and displays images using
its gr...
The solution for the customer who wants to record the signal to the
on-air automatically in a file is to use Cinegy Capture with SharedRAM
to exchange the frames - Secondary Events may start/stop the
recording. However, you need to have an extra license f...
The Queue Size option defines the maximum video buffer size on the
playout server.
It is being set up on the Playback tab of the Playout configuration:
The Queue Size is specified in frames.
As a pre-read buffer, it holds frames to be output that ar...
Cinegy suggests a good solution that will make Cinegy Multiviewer
output its grid over SDI as easily as it does over IP or NDI. To have
an SDI output option, the only thing you need is Cinegy Multiviewer
and Cinegy Encode - a Cinegy Playout that acts as a...
Daniel is loss-less codec. It is primarily aimed at providing a
reliable, scalable and performance optimized codec for the use of
video with alpha channel. Common usage includes animations rendered
with alpha channel, to be superimposed on live picture or...
The Cinegy Playout engine generates the playout preview and cued
preview feedback streams for control applications such as the Cinegy
Air control and Cinegy Studio control.
Since Cinegy Air v21 the playout engine generates the feedback stream
using SRT ...
Timecode measures time in Hours:Minutes:Seconds:Fractions-of-seconds
called frames. However, in NTSC video, a frame is not an even fraction
of a second. Thus, NTSC timecode is always subtly off from real
time--by exactly 1.8 frames per minute.
Drop-fram...
_NOTE: The drivers should be downloaded and installed before use. The
plugged device should be properly recognized in the system._
Cinegy Prompter can be controlled by external devices: remote
controllers that emulate keyboard shortcuts and game control...
The pre-process allows you to upscale/downscale and change framerate
on Output for selected source video.
For example if you have 1920X1080i on input SDI and select RTP Output
with pre-process 720X576 25P you get this video format on Output RTP
stream.
...
It is not possible to control graphics separately on several Air
engines - with CG you are controlling all properly configured and
connected servers simultaneously. It's typically used when you need to
run the same templates on multiple engines.
You ca...
The ":" and ";" are very classic and common indications for NDF
(Non-drop frame) and DF (drop frame) timecode calculation types.
PAL framerates are always calculated as Non-drop frames, but NTSC
framerates could be DF or NDF.
While non-drop timecode i...
Actually Cinegy Capture is not designed to provide an SDI output. But
if you need an SDI output you may use the Cinegy Playout or Cinegy
Encode which can get the Shared RAM preview from Capture and send it
to SDI output.
Firstly you need to configure th...
1. In case the text is provided in Unicode, please, select any Unicode
font to render it.
2. In case the text is ANSI, please use 3rd party converter to
Unicode format.
This Windows issue was first traced in Windows 8 64-bit machines and
on Windows Server 2012 network drives were not populating within
Microsoft Deployment Toolkit>New application>Browse. This may happen
on Windows 10 also.
It happens when you use programs...
No, Cinegy Air DOES NOT ALLOW CHANGING ANY SETTINGS of currently
played items. Before the cued Item is played, all its preset options
are sent to the Playout Engine and cannot be changed anymore.
Cinegy Multiviewer supports Web preview output that allows users to
comfortably monitor input streams in any regular Web browser through
the Cinegy Multiviewer Remote Control panel.
This function is primarily intended to display the image in the live
pr...
Cinegy has integration with an observation tool based on Grafana:
https://open.cinegy.com/posts/2017-02-28-techcon2017-logging-and-analytics/#cloud-connectivity-to-avoid-customer-rollout-complexity
[https://open.cinegy.com/posts/2017-02-28-techcon2017-log...
Unfortunately, there is no built-in prevention of duplicates while
importing media into Cinegy Archive. However, it is possible to create
a PowerShell script that will search the database for the existing
media with the same Traffic ID and delete it if re...
When Cinegy Multiviewer monitors input STREAMS WITH SEVERAL AUDIO
TRACKs, it is possible to choose a specific audio track to play audio
from, while the rest of the tracks remain muted.
First, you need to select the required layout. This is done using th...
In ClipBin, fields come in different shades of gray.
LIGHT ONES CAN BE CHANGED OR DISABLED IN CINEGY ARCHIVE MANAGER, WHILE
DARK ONES CANNOT.
When using Cinegy Convert with YouTube integration, you might
encounter an unexpected work interruption and see an error in the
Cinegy Convert log that looks like this:
ERROR - YOUTUBE MEDIA UPLOAD: FAILED INSERTING VIDEO: THE SERVICE
YOUTUBE HAS THROWN...
Database Backup is a routine operation performed using SQL Server. The
best practice is to make backups periodically.
The Cinegy Support team needs a backup to reproduce the problem on our
side and, if necessary, to consult a development team to diagnos...
Here are some general guidance and links to some resources.
First of all, you need to know that Cinegy software works with both
VMWare (VMware ESXi Server (formerly VMware ESX)) and HyperV. The only
thing is that you need to use an NVIDIA A10 GPU card o...
MXF FILES have a built-in index which results in data being read in
precise fragments with minimal overhead and the reading is nearly
always sequential.
MPG (TS) FILES don't have an index, they have timestamps instead,
which need to be located within th...
Consider the following scenario:
* The metadata field for a clip in a Roll is filled in, for example,
with the word "interview".
* A ClipBin is created from the Roll using the "Publish a Roll"
command, causing the metadata to be inherited from the o...
If only information about the import operator is needed, you can get
some info from the metadata. We recommend using a small pre-script
that extracts the name of a file owner from AD and enters it into a
custom metadata field.
# IMPORT PRE
param($provi...
Cinegy Multiviewer in the virtual environment is a common solution and
is used by many customers.
The best practice is using server GPUs, that might be bridged to a
virtual OS (Tesla, NVIDIA AXX, NVIDIA Lxx series) using e.g. RemoteFX
tool in Hyper-V.
...
The current Cinegy Archive functionality does not support such
workflow.
However, you can use the Cinegy File Service
[https://open.cinegy.com/products/archive/15/archive-manager/user-manual/media-storage/file-service/]
which has the functionality of lo...
When the Cinegy Playout engine starts, the feedback stream for control
monitors is generated with the predefined color that is blue. The
feedback color for the engine idle mode can be customized directly in
the instance configuration file, which is locate...
You can add an object like "Subtitles" in the new Cinegy Title as
described here
[https://open.cinegy.com/products/title/24.1/user-manual/scene-objects/subtitles/].
There, you can load an .SRT file.
In the "Subtitles" parameters, there is an option "O...
No, Cinegy Air does not support and does not plan to support the RIST
Protocol. Instead, we support the Secure Reliable Transport (SRT)
Protocol, which provides better security and low-latency video
streaming.
We began implementing the SRT protocol in 2...
In the Cinegy Playout configuration utility, it is possible to add
several input and output devices. The order of these devices is
determined by the sequence in which they were added. The input and
output devices added first are treated as the main device...
Sometimes you may face a situation when your engines are running but
without preview and with red indicators blinking. The preview may
disappear due to the problems with the transport stream, but the
engines themselves are working despite the condition.
...
Cinegy software does not block files. Even when files are being
written, read access is always available (Shared Read). Blocking can
only occur due to the user's system or third-party programs (e.g., OS,
antivirus, etc.). If a block occurs, a message indi...
It is possible to ingest audio and video files into Cinegy Archive
storage using the Archive Ingest / Import Profile
[https://open.cinegy.com/products/convert/24.2/profile-editor/user-manual/profiles-configuration/archive-ingest-import/]
in Cinegy Convert...
|
|