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Knowledgebase : Cinegy Air
If during the new item insertion to the playlist the "Incompatible TV format" message is returned, it means that the TV format of items being added to the playlist differs from the existing playlist's TV format. For example, when trying to add PAL video t...
Cinegy Air is a highly redundant system designed to restore the proper functioning in the case of failure. But to ensure the stable performance, it should be properly configured to work efficiently. It is very important to set up the system to process any...
Cinegy TS Analyzer is a lightweight tool, which can be useful to analyze an incoming live stream when you experience RTP skips, for example. The tool itself and details on its use are available on the Cinegy github: https://github.com/Cinegy/TsAnalyser [h...
In many cases the broadcast workflow requires some controlling commands to be sent to the 3rd-party devices like SDI switchers, CG/Branding devices, etc. Cinegy Air sends the commands to such devices via the so-called "secondary events" that are processed...
In order to operate with Cinegy Air Engine, the host application should create an instance of the DPTPlayOutExCtrl COM object via the PlayOutEx_CreateController call and connect to the required engine using the IDPTPlayOutExCtrl::Connect method. Once conn...
There may be one of the following reasons: 1. CHECK IF THE PLAYOUT SERVER NAME IS SPECIFIED CORRECTLY Open the Cinegy Air control configuration tool and check what is defined for the Engine 1 field. Here should be entered the computer name or IP addre...
Cinegy Playout can be set up to work in the Key&Fill mode allowing to superimpose titles or graphics over the video source using the video mixer upstream or downstream keyers. Read more in the "Key&Fill Mode" section of the "Cinegy Playout Configuration" ...
You can set Cinegy Air to perform automatic program and commercials insertion via General Purpose Interface (GPI). Please connect your 3rd party cuetone (DTMF or VBI) decoder to the GPI input, and set up the following parameters. We support only Seale...
The preview of on-air item can fail to be visible due to several reasons: * The preview is generated from the UDP stream created by the playout server and Firewall may block this stream. Check for the presence of a rule in Firewall allowing the Cinegy...
With the help of GPU we are able to decode H264, HEVC, and MPEG2. H264 NVidia GPU supports only 4:2:0 Chroma Format and 8 Bit Depth while HEVC NVidia GPU also supports 10 Bit Depth. The decoder(s)/encoder(s) work either on the CPU, or they are executed ...
Cinegy Air supports secondary events that can be used to control external devices, such as external SDI switches or GPI signal generating. Secondary events are automatically sent to the event handler service - Cinegy Event Manager. The local Cinegy Even...
Possible reasons of color bars in the Cinegy Air Control preview may be the following: * The file is no longer available (has been moved or deleted). In this case try to re-insert the file to the playlist. * The file is not accessible by the user ac...
A new, top-tier loudness control options has been integrated since Cinegy Air 12. This paid-for extra option provides every possible real-time loudness control that a customer might need. To use Loudness Control feature a special license should be provide...
Our customers have successfully integrated Cinegy Air with various traffic systems: Oplan (https://www.oplan.tv/ [https://www.oplan.tv/]) in Russia, ProTrack (http://myersinfosys.com/protrack-tv/ [http://myersinfosys.com/protrack-tv/]) in the US and Polan...
The difference between presets is the level to which the video is compressed, and correspondingly, the different level of hardware consumption. For the 'Best performance' preset, the video is compressed by the MPEG-2 codec to a lower bitrate, so the hardw...
NOTE: If there are problems with playout channel running with GPI (Seal/O car), try to change the PCI slot for the card. In order to configure automatic opt-out block in Cinegy Air do the following: 1. Go to PlayOut config=>GPI and set GPI Bit Number,...
Proxy means that the engine takes all the content from your network locations and caches it on your local playout machine. There is no sense in using proxy for video files stored on the local disk. You can specify how much cache is needed - 500GB, 1TB, et...
Cinegy Air Pro can import information from Cinegy Archive when items are manually put into the playlist via drag and drop operation. In case description column stays empty after Cinegy Archive item is inserted the "Clip Description" field metadata should ...
What to do if the UTC time codes in the Air as-run logs do not represent the local time when the playout occurred? Cinegy chose to move to UTC because it fixed a lot of issues to do with daylight saving, etc. Date/time of the event is now stored accordi...
Either way is possible. But please note that the storage should be fast enough for reading video files in real time. So in case if the files are stored in the local drive - it is important to ensure it can provide a good reading performance, especially it...
There is no specific "switch" to turn GPU support on or off in Cinegy Air PRO. When using branding/CG we use OpenGL or DirectX accelerated rendering. The main GPU offload feature is enabled in Playout x64 Config tool. On the Playback tab in Config tool ...
To guarantee a stable broadcast in case of losing the access to the media storage, the media content can be cached locally using the Proxy function in the playout engine. The media files are re-compressed according to the defined preset. Video, audio and ...
- Green line - Working Set Size shows the amount of RAM owned and used by the corresponding Playout instance that resides in physical memory; - Pale Golden - Commit Size shows the amount of RAM reserved by the corresponding Playout instance for possible ...
Code = 0x80004005 could indicate that there is some hardware/driver related problem: - selected SDI card is absent (additional information returns); - SDI driver is wrong (sometimes additional version related information returns); - the license is absent ...
Playout Engine supports various types of input signal which can be used as a Live item source. SCENARIO 1. ONLY RTP/UDP/SRT INPUT IS CONFIGURED To set up the RTP/UDP/SRT input signal a separate tab is used in Playout configurator. In order to use th...
In the Playout instance configuration tool on the Playback tab there is a special field for setting the Queue size. The Queue size defines the maximum video buffer size on the playout server. The default and recommended value for all formats is 150. Thi...
The client-relative timezone or UTC offset selections for operators to view the playlist feature is added starting from Cinegy Air Pro 12.
It defines the remote decoder buffer in milliseconds. The bigger is the value, the better is the picture quality - but the longer is the decoding delay. Increase this parameter to balance the quality of the output picture and the decoding delay according ...
"Throttle speed to ___% of realtime" option is used to set the highest proxy speed limit. In the result the CPU usage is decreased by increasing the proxy time. Please note, if the proxy speed doesn't exceed the defined limit, throttling will not work. ...
SECONDARY RECORDING that was intended to record output of the playout instance to a file is replaced by the Cinegy Capture event that provides more features and options. Please, refer to https://open.cinegy.com/products/air/21.2/air/user-manual/handling-i...
You can configure the "Video file to play in the event of error" option in the Playout settings to play any video file instead of color bars in case of any error. Please refer to documentation on Cinegy Open site: https://open.cinegy.com/products/air/21.2...
The solution for the customer who wants to record the signal to the on-air automatically in a file is to use Cinegy Capture with SharedRAM to exchange the frames - Secondary Events may start/stop the recording. However, you need to have an extra license f...
If the wrong version of Deltacast board driver is installed, the playout engine will not run. In Activity Log there will be the following error message: ERROR: Cannot initialize playout. Code = 0x8007007F. NOTE: Refer to https://open.cinegy.com/products...
The Queue Size option defines the maximum video buffer size on the playout server. It is being set up on the Playback tab of Playout configuration: The Queue Size is specified in frames. As a pre-read buffer, it holds frames to be output that are re...
The recommendations for proxy volume performance depend mainly on the video format used and the proxy settings. It must provide sufficient performance for concurrent read and write operations. Bitrate of proxy chunks for various 1920x1080 video formats fo...
When a clip is added to the playlist and is selected as queued to be played next, Cinegy Air starts filling in the internal buffer by reading the file. This buffer allows caching some amount of material in memory to be able to handle short-term reading pe...
In Cinegy Air, when media files are added to a playlist from a mapped network drive, the file paths (in the playlist structure and tags) are automatically converted into their source Uniform Naming Convention (UNC) paths. If t...
It is not possible to control grafics separately on several Air engines - with CG you are controlling all properly configured and connected servers simultaneously. It's typically used when you need to run same templates on multiple engines. You can howe...
The Cinegy Playout engine generates the playout preview and cued preview feedback streams for control applications such as the Cinegy Air control and Cinegy Studio control. Since Cinegy Air v21 the playout engine generates the feedback stream using SRT ...