There are two ways of getting a dongle ID.
To use the FIRST way, Cinegy License Viewer must be installed on a
local machine. Start License Viewer and find the dongle ID in the
Serial Number column of the main panel.
The License Viewer installer can be...
The maximum number of simultaneous connections to the database,
allowed by your license, is reached at the moment.
You should use the latest version of Cinegy License Viewer to see what
Cinegy hardware dongle contains, as well as to generate remote update
requests.
The general information about Cinegy licensing can be found here
[https://open.cinegy.com/misc/softwar...
The version of your Cinegy Desktop software is newer than licenses
available. You need to contact Cinegy Sales at sales@cinegy.com to
upgrade the license.
The other possible reason is that you may need to install a newer
Cinegy License Service 12.13. Pl...
The "All concurrent connection licenses have expired on the database
dongle" message means that all your licenses are expired. You need to
contact Cinegy Sales at sales@cinegy.com to update the license.
The valid license is not found. Please check if the valid license
dongle is connected to the database server.
Please note that from Cinegy Desktop 12 the licensing has been changed
a little.
1. Please check if the dongle has the Sharing option.
2. Сheck whether the registry key is created correctly оn the
Desktop client machine:
[HKEY_LOCAL_MACHINESOFTWAREC...
There are several possible reasons why the Cinegy Demo watermark is
displayed when the hardware license dongle is present:
* Please, check if Cinegy License Service is up and running in the
system.
* Please, check if the dongle is correctly recogniz...
In order to activate it put the .lic file next to the installer file.
The installer will get it and activate automatically.
Or after the installation put the file to the
c:ProgramDataCinegySoftware Licenses folder.
It is possible to enable logging on license server. The following
registry key should be present:
[HKEY_LOCAL_MACHINESOFTWAREWOW6432NODECINEGY LLCCINEGYLICENSELOGGING]
"LOGFOLDER"="E:\SOURCES\_LICENSE_SERVER_LOGS"
"TRACELEVEL"=DWORD:00000005
"ERRO...
