Knowledgebase: Cinegy Air
How to renew previews in Cinegy Playout, not restarting engines themselves?
Posted by Oleh Muliarchuk on 13 March 2023 08:51

Sometimes you may face a situation when your engines are running but without preview and with red indicators blinking. The preview may disappear due to the problems with the transport stream, but the engines themselves are working despite the condition.

 It is possible to easily restart the Dashboard window to renew previews. You have to do it carefully, NOT via the tray icon, because you may restart playouts as well.

Instead, you need to close the "PlayoutDashboard.exe" process in the Task Manager.

Then start PlayoutDashboard.exe from the "C:\Program Files\Cinegy\Cinegy Playout" folder.

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