Knowledgebase
(8)3rd-party integration
(3)Cinegy Traffic Gateway
(4)Cinegy Titler
(4)Cinegy Helpdesk
(5)Cinegy Multiviewer
(18)Cinegy Desktop
Cinegy Type
(2)Cinegy Workspaсe
(12)Cinegy Capture
(16)Cinegy Convert
(28)Cinegy Archive
(2)Search
(5)Supported file formats
(11)SDI video cards
(11)Cinegy Licensing
(39)Cinegy Air
If during the new item insertion to the playlist the "Incompatible TV
format" message is returned, it means that the TV format of items
being added to the playlist differs from the existing playlist's TV
format. For example, when trying to add PAL video t...
Cinegy TS Analyzer is a lightweight tool, which can be useful to
analyze an incoming live stream when you experience RTP skips, for
example. The tool itself and details on its use are available on the
Cinegy github: https://github.com/Cinegy/TsAnalyser
[h...
Cinegy Air is a highly redundant system designed to restore the proper
functioning in the case of failure. But to ensure the stable
performance, it should be properly configured to work efficiently. It
is very important to set up the system to process any...
In many cases the broadcast workflow requires some controlling
commands to be sent to the 3rd-party devices like SDI switchers,
CG/Branding devices, etc. Cinegy Air sends the commands to such
devices via the so-called "secondary events" that are processed...
There may be one of the following reasons:
1. CHECK IF THE PLAYOUT SERVER NAME IS SPECIFIED CORRECTLY
Open the Cinegy Air control configuration tool and check what is
defined for the Engine 1 field. Here should be entered the computer
name or IP addre...
In order to operate with Cinegy Air Engine, the host application
should create an instance of the DPTPlayOutExCtrl COM object via the
PlayOutEx_CreateController call and connect to the required engine
using the IDPTPlayOutExCtrl::Connect method. Once conn...
With the help of GPU we are able to decode H264, HEVC, and MPEG2. H264
NVidia GPU supports only 4:2:0 Chroma Format and 8 Bit Depth while
HEVC NVidia GPU also supports 10 Bit Depth.
The decoder(s)/encoder(s) work either on the CPU, or they are executed
...
You can set Cinegy Air to perform automatic program and commercials
insertion via General Purpose Interface (GPI).
Please connect your 3rd party cuetone (DTMF or VBI) decoder to the GPI
input, and set up the following parameters.
We support only Seale...
Cinegy Playout can be set up to work in the Key&Fill mode allowing to
superimpose titles or graphics over the video source using the video
mixer upstream or downstream keyers. Read more in the "Key&Fill Mode"
section of the "Cinegy Playout Configuration" ...
A new, top-tier loudness control options has been integrated since
Cinegy Air 12. This paid-for extra option provides every possible
real-time loudness control that a customer might need. To use Loudness
Control feature a special license should be provide...
The difference between presets is the level to which the video is
compressed, and correspondingly, the different level of hardware
consumption. For the 'Best performance' preset, the video is
compressed by the MPEG-2 codec to a lower bitrate, so the hardw...
The preview of on-air item can fail to be visible due to several
reasons:
* The preview is generated from the UDP stream created by the
playout server and Firewall may block this stream. Check for the
presence of a rule in Firewall allowing the Cinegy...
Our customers have successfully integrated Cinegy Air with various
traffic systems: Oplan (https://www.oplan.tv/ [https://www.oplan.tv/])
in Russia, ProTrack (http://myersinfosys.com/protrack-tv/
[http://myersinfosys.com/protrack-tv/]) in the US and Polan...
Cinegy Air supports secondary events that can be used to control
external devices, such as external SDI switches or GPI signal
generating. Secondary events are automatically sent to the event
handler service - Cinegy Event Manager.
The local Cinegy Even...
What to do if the UTC time codes in the Air as-run logs do not
represent the local time when the playout occurred?
Cinegy chose to move to UTC because it fixed a lot of issues to do
with daylight saving, etc. Date/time of the event is now stored
accordi...
NOTE: If there are problems with playout channel running with GPI
(Seal/O car), try to change the PCI slot for the card.
In order to configure automatic opt-out block in Cinegy Air do the
following:
1. Go to PlayOut config=>GPI and set GPI Bit Number,...
Possible reasons of color bars in the Cinegy Air Control preview may
be the following:
* The file is no longer available (has been moved or deleted). In
this case try to re-insert the file to the playlist.
* The file is not accessible by the user ac...
Cinegy Air Pro can import information from Cinegy Archive when items
are manually put into the playlist via drag and drop operation. In
case description column stays empty after Cinegy Archive item is
inserted the "Clip Description" field metadata should ...
Code = 0x80004005 could indicate that there is some hardware/driver
related problem:
- selected SDI card is absent (additional information returns);
- SDI driver is wrong (sometimes additional version related
information returns);
- the license is absent ...
Playout Engine supports various types of input signal which can be
used as a Live item source.
SCENARIO 1. ONLY RTP/UDP/SRT INPUT IS CONFIGURED
To set up the RTP/UDP/SRT input signal a separate tab is used in
Playout configurator.
In order to use th...
Proxy means that the engine takes all the content from your network
locations and caches it on your local playout machine. There is no
sense in using proxy for video files stored on the local disk. You can
specify how much cache is needed - 500GB, 1TB, et...
In the Playout instance configuration tool on the Playback tab there
is a special field for setting the Queue size. The Queue size defines
the maximum video buffer size on the playout server. The default and
recommended value for all formats is 150.
Thi...
There is no specific "switch" to turn GPU support on or off in Cinegy
Air PRO. When using branding/CG we use OpenGL or DirectX accelerated
rendering.
The main GPU offload feature is enabled in Playout x64 Config tool. On
the Playback tab in Config tool ...
To guarantee a stable broadcast in case of losing the access to the
media storage, the media content can be cached locally using the Proxy
function in the Cinegy Playout engine. The media files are
re-compressed according to the defined preset.
Video, aud...
Either way is possible. But please note that the storage should be
fast enough for reading video files in real time. So in case if the
files are stored in the local drive - it is important to ensure it can
provide a good reading performance, especially it...
- Green line - Working Set Size shows the amount of RAM owned and used
by the corresponding Playout instance that resides in physical memory;
- Pale Golden - Commit Size shows the amount of RAM reserved by the
corresponding Playout instance for possible ...
The solution for the customer who wants to record the signal to the
on-air automatically in a file is to use Cinegy Capture with SharedRAM
to exchange the frames - Secondary Events may start/stop the
recording. However, you need to have an extra license f...
It defines the remote decoder buffer in milliseconds. The bigger is
the value, the better is the picture quality - but the longer is the
decoding delay. Increase this parameter to balance the quality of the
output picture and the decoding delay according ...
The Queue Size option defines the maximum video buffer size on the
playout server.
It is being set up on the Playback tab of Playout configuration:
The Queue Size is specified in frames.
As a pre-read buffer, it holds frames to be output that are re...
SECONDARY RECORDING that was intended to record output of the playout
instance to a file is replaced by the Cinegy Capture event that
provides more features and options. Please, refer to
https://open.cinegy.com/products/air/21.2/air/user-manual/handling-i...
"Throttle speed to ___% of realtime" option is used to set the highest
proxy speed limit. In the result the CPU usage is decreased by
increasing the proxy time. Please note, if the proxy speed doesn't
exceed the defined limit, throttling will not work.
...
The client-relative timezone or UTC offset selections for operators to
view the playlist feature is added starting from Cinegy Air Pro 12.
You can configure the "Video file to play in the event of error"
option in the Playout settings to play any video file instead of color
bars in case of any error. Please refer to documentation on Cinegy
Open site:
https://open.cinegy.com/products/air/21.2...
If the wrong version of Deltacast board driver is installed, the
playout engine will not run. In Activity Log there will be the
following error message:
ERROR: Cannot initialize playout. Code = 0x8007007F.
NOTE: Refer to
https://open.cinegy.com/products...
It is not possible to control grafics separately on several Air
engines - with CG you are controlling all properly configured and
connected servers simultaneously. It's typically used when you need to
run same templates on multiple engines.
You can howe...
The recommendations for proxy volume performance depend mainly on the
video format used and the proxy settings. It must provide sufficient
performance for concurrent read and write operations. Bitrate of proxy
chunks for various 1920x1080 video formats fo...
The Cinegy Playout engine generates the playout preview and cued
preview feedback streams for control applications such as the Cinegy
Air control and Cinegy Studio control.
Since Cinegy Air v21 the playout engine generates the feedback stream
using SRT ...
When a clip is added to the playlist and is selected as queued to be
played next, Cinegy Air starts filling in the internal buffer by
reading the file. This buffer allows caching some amount of material
in memory to be able to handle short-term reading pe...
In Cinegy Air, when media files are added to a playlist from a mapped
network drive, the file paths (in the playlist structure tags) are automatically converted into their source
Uniform Naming Convention (UNC) paths.
If t...