Knowledgebase
(9)3rd-party integration
(3)Cinegy Traffic Gateway
(4)Cinegy Title
(4)Cinegy Helpdesk
(8)Cinegy Multiviewer
(21)Cinegy Desktop
(2)Cinegy CG
(2)Cinegy Workspaсe
(11)Cinegy Capture
(17)Cinegy Convert
(31)Cinegy Archive
(2)Search
(4)Supported file formats
(10)SDI video cards
(10)Cinegy Licensing
(46)Cinegy Air
If during the new item insertion to the playlist, the "Incompatible TV
format" message is returned, it means that the TV format of items
being added to the playlist differs from the existing playlist's TV
format. For example, when trying to add a PAL vide...
Cinegy TS Analyzer is a lightweight tool, which can be useful to
analyze an incoming live stream when you experience RTP skips, for
example. The tool itself and details on its use are available on the
Cinegy github: https://github.com/Cinegy/TsAnalyser
[h...
Cinegy Air is a highly redundant system designed to restore the proper
functioning in the case of failure. But to ensure the stable
performance, it should be properly configured to work efficiently. It
is very important to set up the system to process any...
In many cases, the broadcast workflow requires some controlling
commands to be sent to third-party devices like SDI switchers,
CG/Branding devices, etc. Cinegy Air sends the commands to such
devices via the so-called "secondary events" that are processed ...
There may be one of the following reasons:
1. CHECK IF THE PLAYOUT SERVER NAME IS SPECIFIED CORRECTLY
Open the Cinegy Air control configuration tool and check what is
defined for the Engine 1 field. Here, enter the computer name or IP
address (Exampl...
To operate with the Cinegy Air engine, the host application should
create an instance of the DPTPlayOutExCtrl COM object via the
PlayOutEx_CreateController call and connect to the required engine
using the IDPTPlayOutExCtrl::Connect method. Once connected...
With the help of GPU we are able to decode H264, HEVC, and MPEG2. H264
NVidia GPU supports only 4:2:0 Chroma Format and 8 Bit Depth while
HEVC NVidia GPU also supports 10 Bit Depth.
The decoder(s)/encoder(s) work either on the CPU, or they are executed
...
You can set Cinegy Air to perform automatic program and commercials
insertion via General Purpose Interface (GPI).
Please connect your 3rd party cuetone (DTMF or VBI) decoder to the GPI
input, and set up the following parameters.
We support only Seale...
Cinegy Playout can be set up to work in the Key&Fill mode allowing to
superimpose titles or graphics over the video source using the video
mixer upstream or downstream keyers. Read more in the "Key&Fill Mode"
section of the "Cinegy Playout Configuration" ...
The difference between presets is the level to which the video is
compressed, and correspondingly, the different level of hardware
consumption. For the 'Best performance' preset, the video is
compressed by the MPEG-2 codec to a lower bitrate, so the hardw...
Our customers have successfully integrated Cinegy Air with various
traffic systems: Oplan (https://www.oplan.tv/ [https://www.oplan.tv/])
in Russia, ProTrack (http://myersinfosys.com/protrack-tv/
[http://myersinfosys.com/protrack-tv/]) in the US and Polan...
Cinegy Air supports secondary events that can be used to control
external devices, such as external SDI switches or GPI signal
generation. Secondary events are automatically sent to the event
handler service - Cinegy Event Manager.
The local Cinegy Eve...
Cinegy chose to move to UTC because it fixed a lot of issues to do
with daylight saving, etc. The Date/time of the event is now stored
according to ISO 8601 standards in the logs.
Our as-run logs are output in comma-separated values format to allow
thei...
The preview of an on-air item can fail to be visible for several
reasons:
* The preview is generated from the UDP stream created by the
playout server and Firewall may block this stream. Check for the
presence of a rule in Firewall allowing the Cinegy...
NOTE: If there are problems with playout channel running with GPI
(Seal/O car), try to change the PCI slot for the card.
In order to configure automatic opt-out block in Cinegy Air do the
following:
1. Go to PlayOut config=>GPI and set GPI Bit Number,...
Code = 0x80004005 could indicate that there is some
hardware/driver-related problem:
- selected SDI card is absent (additional information returns);
- SDI driver is wrong (sometimes additional version-related
information returns);
- the license is absent ...
Cinegy Air can import information from Cinegy Archive when items are
manually put into the playlist via drag and drop operation. In case
description column stays empty after Cinegy Archive item is inserted
the "Clip Description" field metadata should be c...
Cinegy Playout engine supports various types of input signals that can
be used as a Live item source.
SCENARIO 1. ONLY RTP/UDP/SRT INPUT IS CONFIGURED
To set up the RTP/UDP/SRT input signal a separate tab is used in
Playout configurator.
To use the ...
Possible reasons of color bars in the Cinegy Air Control preview may
be the following:
* The file is no longer available (has been moved or deleted). In
this case try to re-insert the file to the playlist.
* The file is not accessible by the user ac...
Proxy means that the engine takes all the content from your network
locations and caches it on your local playout machine. There is no
sense in using proxy for video files stored on the local disk. You can
specify how much cache is needed - 500GB, 1TB, et...
In the Playout instance configuration tool on the Playback tab there
is a special field for setting the Queue size. The Queue size defines
the maximum video buffer size on the playout server. The default and
recommended value for all formats is 150.
Thi...
The solution for the customer who wants to record the signal to the
on-air automatically in a file is to use Cinegy Capture with SharedRAM
to exchange the frames - Secondary Events may start/stop the
recording. However, you need to have an extra license f...
There is no specific "switch" to turn GPU support on or off in Cinegy
Air PRO. When using branding/CG we use OpenGL or DirectX accelerated
rendering.
The main GPU offload feature is enabled in Playout x64 Config tool. On
the Playback tab in Config tool ...
To guarantee a stable broadcast in case of losing the access to the
media storage, the media content can be cached locally using the Proxy
function in the Cinegy Playout engine. The media files are
re-compressed according to the defined preset.
Video, aud...
Is it better to add files from Built-in Storage or execute the
playlist from network storage?
Either way is possible. But please note that the storage should be
fast enough for reading video files in real time. So in case if the
files are stored in the...
- Green line - Working Set Size shows the amount of RAM owned and used
by the corresponding Playout instance that resides in physical memory;
- Pale Golden - Commit Size shows the amount of RAM reserved by the
corresponding Playout instance for possible ...
The Queue Size option defines the maximum video buffer size on the
playout server.
It is being set up on the Playback tab of the Playout configuration:
The Queue Size is specified in frames.
As a pre-read buffer, it holds frames to be output that ar...
It defines the remote decoder buffer in milliseconds. The bigger is
the value, the better is the picture quality - but the longer is the
decoding delay. Increase this parameter to balance the quality of the
output picture and the decoding delay according ...
The Cinegy Playout engine generates the playout preview and cued
preview feedback streams for control applications such as the Cinegy
Air control and Cinegy Studio control.
Since Cinegy Air v21 the playout engine generates the feedback stream
using SRT ...
The Cinegy Capture secondary event can be used to record the
broadcast. For this, the Cinegy Air output should be set up and the
Cinegy Capture service should be configured to receive this as an
incoming stream. Then, using the secondary commands describe...
"Throttle speed to ___% of realtime" option is used to set the highest
proxy speed limit. In the result the CPU usage is decreased by
increasing the proxy time. Please note, if the proxy speed doesn't
exceed the defined limit, throttling will not work.
...
The client-relative timezone or UTC offset selections for operators to
view the playlist feature is added starting from Cinegy Air Pro 12.
You can configure the "Video file to play in the event of error"
option in the Playout settings to play any video file instead of color
bars in case of any error. Please refer to documentation on Cinegy
Open site:
https://open.cinegy.com/products/air/24.1...
If the wrong version of Deltacast board driver is installed, the
playout engine will not run. In Activity Log there will be the
following error message:
ERROR: Cannot initialize playout. Code = 0x8007007F.
NOTE: Refer to
https://open.cinegy.com/products...
The recommendations for proxy volume performance depend mainly on the
video format used and the proxy settings. It must provide sufficient
performance for concurrent read and write operations. Bitrate of proxy
chunks for various 1920x1080 video formats fo...
In Cinegy Air, when media files are added to a playlist from a mapped
network drive, the file paths (in the playlist structure tags) are automatically converted into their source
Uniform Naming Convention (UNC) paths.
If t...
When a clip is added to the playlist and is selected as queued to be
played next, Cinegy Air starts filling in the internal buffer by
reading the file. This buffer allows caching some amount of material
in memory to be able to handle short-term reading pe...
No, Cinegy Air DOES NOT ALLOW CHANGING ANY SETTINGS of currently
played items. Before the cued Item is played, all its preset options
are sent to the Playout Engine and cannot be changed anymore.
Cinegy Multiviewer supports Web preview output that allows users to
comfortably monitor input streams in any regular Web browser through
the Cinegy Multiviewer Remote Control panel.
This function is primarily intended to display the image in the live
pr...
Cinegy has integration with an observation tool based on Grafana:
https://open.cinegy.com/posts/2017-02-28-techcon2017-logging-and-analytics/#cloud-connectivity-to-avoid-customer-rollout-complexity
[https://open.cinegy.com/posts/2017-02-28-techcon2017-log...
When the Cinegy Playout engine starts, the feedback stream for control
monitors is generated with the predefined color that is blue. The
feedback color for the engine idle mode can be customized directly in
the instance configuration file, which is locate...
MXF FILES have a built-in index which results in data being read in
precise fragments with minimal overhead and the reading is nearly
always sequential.
MPG (TS) FILES don't have an index, they have timestamps instead,
which need to be located within th...
Here are some general guidance and links to some resources.
First of all, you need to know that Cinegy software works with both
VMWare (VMware ESXi Server (formerly VMware ESX)) and HyperV. The only
thing is that you need to use an NVIDIA A10 GPU card o...
Sometimes you may face a situation when your engines are running but
without preview and with red indicators blinking. The preview may
disappear due to the problems with the transport stream, but the
engines themselves are working despite the condition.
...
In the Cinegy Playout configuration utility, it is possible to add
several input and output devices. The order of these devices is
determined by the sequence in which they were added. The input and
output devices added first are treated as the main device...
No, Cinegy Air does not support and does not plan to support the RIST
Protocol. Instead, we support the Secure Reliable Transport (SRT)
Protocol, which provides better security and low-latency video
streaming.
We began implementing the SRT protocol in 2...