Knowledgebase
What does the "Incompatible TV format" message mean?
Posted by Olga Kravchuk on 26 December 2015 09:54

If during the new item insertion to the playlist the "Incompatible TV format" message is returned, it means that the TV format of items being added to the playlist differs from the existing playlist's TV format. For example, when trying to add PAL video to the NTSC playlist. Cinegy Air can play files of the same format with different aspect ratios but the FPS value has to match the chosen TV format.


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