Knowledgebase: Cinegy Capture
Why does the name of the captured file differ?
Posted by Oleh Muliarchuk on 19 April 2018 11:07

The name of the file in Capture begins by the date and time + event (jj-mm-yyyy-event...). But sometimes the date looks like mm-jj-yyyy... 

Most possibly that you run Capture services under different user accounts and the "Region and Location" windows settings are taken from the specific user account settings. Make sure that "Region and Location" settings are the same for all user accounts.

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