Knowledgebase: Cinegy Desktop
On the Desktop startup an error message "mam_create_node: Access to the parent node(s) to the user {XXX} is denied" appears
Posted by Olga Upir on 26 December 2015 11:53

The error is usually related to the user access rights to the default voice-over folder (this folder has a name of the current year in the database Nodes Explorer tree). The new voice-over Bin is created in this folder every day when the first user starts any Cinegy application that has MAM integration. The user who first starts this application should have a permission right to modify this folder. 

Go to Permissions tab of the Nodes Explorer in Cinegy Archive Manager. Check the rights permissions for the folder "\\Root\Default master clip folder\[current year]". Set the Permission to this folder to "Modify" for all users.

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