<![CDATA[Cinegy GmbH]]> <![CDATA[The export to the MXF AS-03 format always provides a file with th...]]> By the standard the AS-03 files have the strictly predefined start timecode 01:00:00:00, please refer to this document for details (Annex A) 
https://www.amwa.tv/specifications.

]]> <![CDATA[QuickTime MOV and MP4 files support]]> All Cinegy Products support native playback of the QuickTime MOV and MP4 files with broadcast industry-standard compression methods (like H.264, XDCAM HD 422, IMX, DNxHD, DV, etc.).

In case the container includes some features that are not supported or the compression is not supported natively by the Cinegy media library, the decoding process will be performed by the QuickTime library if it is installed on the local machine.

In most cases, QuickTime installation is not necessary except for the cases when specific compression formats are used (like Apple Animation).

 

 

]]> <![CDATA[Does Cinegy support importing MXF OP-Atom files?]]> MXF OP-Atom files are a special type of media files that contain descriptive metadata for the clip as a whole (listing all media tracks present in the clip) while containing only one track of the actual essence.

This means that the Cinegy MXF Import tool will show that the file is "incomplete" when being added to the list using the "Add file" command. To locate all MXF OP-Atom files comprising the full media clip (i.e. containing essence for all clip media tracks), the entire directory should be scanned. Thus, the "Add folder" command should be used to enable importing MXF OP-Atom files correctly.

In case required MXF OP-Atom files are located in different folders, they should be copied into a single common folder.  In case any of the referenced media essence files is missing, the corresponding clip will be marked as incomplete and it will not be available for the import process.

]]> <![CDATA[Some MOV files are not played on the x64 playout]]> Some MOV files with the video encoding which is not supported internally by Cinegy (like Animation or RLE) cannot be played on the x64 playout. In this case we recommend using the x86 playout as it switches to QuickTime decoding, which is not available on the x64 playout due to the absence of x64 support by QuickTime. 

The workaround is to convert your file to a different format. We recommend AVI file with the Cinegy DANIEL codec, which supports alpha as well.

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